Job type: Full-time, permanent
Pay: $58.00 per hour, plus a premium for dual-ticketed Gasfitter Class A applicants
Schedule: Monday to Friday with no on-call rotation
Work location: In person

Fountainhead Mechanical is growing, and we're looking for an experienced HVAC Service Supervisor to lead and support our HVAC service team in Calgary.

This is a hands-on leadership opportunity for an accomplished HVAC and refrigeration professional with advanced knowledge and practical experience in commercial refrigeration diagnostics, troubleshooting, service, and repair. You'll lead technicians, provide guidance on complex service calls, and help our service department deliver consistently excellent work.

You'll have the opportunity to influence team culture, strengthen service operations, and play an important role in Fountainhead Mechanical's continued growth.

Most importantly, this position has no traditional on-call rotation, giving you a predictable schedule while advancing your HVAC leadership career.

At Fountainhead Mechanical, our work is built on Integrity, Empathy, Safety, and Communication. We invest in our people so they have the training, equipment, and support needed to succeed.

Watch video testimonials from our team and learn more about working with us:

Careers

What We Offer

• $58.00 per hour, plus a premium for dual-ticketed Gasfitter Class A applicants
• Approximately $120,640 annually based on a 40-hour workweek
• Full-time, permanent position
• No traditional on-call rotation
• Modern company vehicle and fuel card
• Comprehensive benefits package
• $1,000 Health Spending Account in addition to benefits
• RRSP matching program
• Boot allowance
• Work pant allowance
• High-quality winter jacket
• Complete uniform program
• All required PPE and safety equipment
• Company events
• Ongoing technical and manufacturer training
• Leadership development and long-term career opportunities

A Genuine Leadership Opportunity

This position offers more than a supervisor title. You'll have the opportunity to:

• Lead, coach, and mentor a team of HVAC and refrigeration service technicians
• Provide technical leadership on complex refrigeration diagnostics and repairs
• Help technicians strengthen their diagnostic, repair, and customer-service skills
• Establish clear expectations and promote accountability
• Improve service procedures and day-to-day operations
• Support hiring, onboarding, training, and performance development
• Work closely with company leadership as the HVAC department grows
• Help shape a positive, safety-focused workplace culture

What You'll Do

• Supervise and support daily HVAC and refrigeration service operations
• Provide advanced technical guidance on HVAC and refrigeration diagnostics, repairs, and maintenance
• Assist technicians with complex refrigeration troubleshooting and jobsite challenges
• Diagnose and support repairs involving refrigeration systems, components, controls, and electrical circuits
• Review service quality, documentation, and job completion standards
• Coordinate with dispatch, office staff, technicians, and management
• Help plan labour, equipment, materials, and technician assignments
• Monitor team performance and provide constructive coaching
• Promote excellent communication and customer service
• Ensure work complies with safety requirements, applicable codes, and company procedures
• Support preventative maintenance and service agreement programs
• Participate in technician recruitment, onboarding, and training
• Represent Fountainhead Mechanical professionally on customer sites

Who We're Looking For

• Alberta Journeyperson certification as a Refrigeration and Air Conditioning Mechanic, or an equivalent recognized trade qualification
• Advanced knowledge and extensive hands-on experience with refrigeration diagnostics, troubleshooting, service, and repair
• Strong understanding of refrigeration systems, compressors, controls, electrical components, and refrigerant circuits
• Ability to accurately diagnose complex refrigeration and HVAC equipment issues
• Strong knowledge of HVAC service, preventative maintenance, diagnostics, and repair
• Previous HVAC supervisory, foreperson, lead technician, or service leadership experience
• Proven ability to coach and support HVAC and refrigeration technicians
• Strong technical decision-making and problem-solving skills
• Clear, professional communication and customer-service abilities
• Excellent organization and time-management skills
• Commitment to safe work practices and quality workmanship
• Ability to work independently and collaboratively
• Valid driver's licence and a clean, insurable driving record

A Gasfitter Class A or Gasfitter Class B certification is considered an asset.

Experience diagnosing, servicing, maintaining, or repairing commercial and industrial chiller systems is also considered a strong asset.

Our Approach to Safety

Fountainhead Mechanical is COR Certified. We maintain a clear and practical safety program that supports our supervisors and technicians in completing their work safely and consistently.

Our safety program includes:

• Straightforward procedures and expectations
• Strong involvement from company leadership
• Modern digital reporting tools
• Accessible safety training and resources
• All required PPE and safety equipment

Safety is a foundational part of our work and is supported at every level of the company.

Why Choose Fountainhead Mechanical?

You'll be joining a modern, growing mechanical company that invests in its people. We provide industry-leading compensation, tools, benefits, training, and leadership support.

This is an excellent opportunity for an experienced HVAC Lead Technician, Refrigeration Mechanic, HVAC Foreperson, HVAC Service Supervisor, or HVAC Service Manager who is ready to take the next step in their career without joining a traditional on-call rotation.

Location

Calgary, Alberta

Applicants must be able to reliably commute or plan to relocate to Calgary before starting work.

Benefits

• Company vehicle
• Company events
• Dental care
• Extended health care
• Health Spending Account
• RRSP matching
• Vision care
• Uniform and boot allowances
• Professional development and technical training

Job type: Full-time, permanent
Pay: $58.00 per hour
Work location: In person
Traditional on-call rotation: None

Pay: $58.00 per hour

Benefits:

• Company car
• Company events
• Dental care
• RRSP match
• Vision care